Last Updated: September 2026
Shahi Catering respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, submit an enquiry, request a catering quote or otherwise communicate with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your name
- Email address
- Mobile or telephone number
- Event date
- Event type
- Event suburb or venue
- Number of guests
- Catering and menu requirements
- Any additional information you provide in an enquiry or booking request.
Our website may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited and website usage information through cookies and analytics technologies.
2. How We Use Your Information
We may use your information to:
- Respond to catering enquiries and quote requests
- Prepare and manage catering bookings
- Contact you regarding your event or catering requirements
- Provide information about our menus, packages and services
- Process or administer payments where applicable
- Improve our website, services and customer experience
- Maintain business and accounting records
- Comply with applicable legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Website Forms and Enquiries
When you submit an enquiry or request a quote through our website, the information you provide may be stored securely within our website systems and/or sent to Shahi Catering by email.
We use this information primarily to respond to your enquiry and provide the requested catering services.
4. Payments
Where payment is made using a third-party payment provider, your payment information may be processed directly by that provider.
Shahi Catering does not necessarily receive or store your complete credit or debit card details when payments are processed through an external payment gateway.
5. Cookies and Analytics
Our website may use cookies and similar technologies to help the website function correctly, understand how visitors use our website and improve our services.
We may also use third-party analytics services, such as Google Analytics, to collect aggregated website usage information.
You can control or disable cookies through your browser settings, although doing so may affect some website functionality.
6. Disclosure of Personal Information
We may disclose personal information to trusted service providers where reasonably necessary to operate our business, including website hosting providers, IT providers, payment processors, email providers and professional advisers.
We may also disclose information where required or authorised by Australian law.
7. Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Access and Correction
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
9. Third-Party Websites
Our website may contain links to third-party websites or services. Shahi Catering is not responsible for the privacy practices or content of external websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services or legal obligations. The latest version will be published on this website.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Shahi Catering
33 Hogans Rd, Hoppers Crossing, VIC 3029
Email: contact@shahicatering.com.au
Website: shahicatering.com.au